What could a support agent save you?

Change the numbers to yours. You'll see the team time it saves, the after-hours orders it keeps and the hire it puts off, next to what each plan costs.

Customer questions per month Calls, emails and chats

Minutes your team spends on each

Cost of one support hour, with benefits

Share of questions that arrive after hours

After-hours buyers who go elsewhere instead of waiting

Average order value

Gross margin on those orders

We're about to hire a support rep

Team time saved: 60 hours, $2,100
After-hours profit kept: 18 orders, $3,150
Hire put off: $0
Total monthly value: $5,250

After Standard's $497 fee $4,753

After Catalog Pro's $997 fee $4,253

That's about $4,753 a month more than Standard costs.

Send these numbers with my demo request

Assumes the agent fully answers half of your questions, the same floor our guarantee uses. Estimates from your inputs, not a promise. The $40,000 rep cost is an estimate of wages; change it to yours.

See it answer your own product questions.

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